System Administrator/Senior Help Desk

Company Name:
Request Technology-Robyn Honquest
System Administrator/Senior Help Desk Looking for a candidate to do 50% system administration -50% helpdesk operational support of Windows server 2003, 2008 R2 and 2012 environment. Support of Exchange is essential, 2003 Single Scheduler. There are 50 physical and virtual Servers. One VMWare host that is Linux-based. Any SharePoint Administrator, SQL server experience is a plus. The 50% helpdesk time will be on desktops that run XP Windows 7 and Office 2003 and 2010. This will be a mix of desktop, AD, Exchange support. 40% of the time System Administrator role 40% of the time Desktop Support role 15% mentoring other Help Desk staff and other duties as a Sr. Technical Lead role 5% of the time fulfilling other tasks assigned by the Manager Help Desk - responsible for day to day resolution of end user issues. MS Office 2003/2010, Active Directory 2003/2010, Exchange 2003, Windows XP, 7, Server 2003, 2008 and 2012, VMWare, Sharepoint 2010, Citrix Presentation Server 4.5, SCCM 2012 Experience/Educational Requirements: - Bachelor's degree (B.A.) from four-year College or University; or at least five years related experience and/or training; or equivalent combination of education and experience. - A minimum of 5 years of Exchange support responsibilities utilizing Exchange Server 2003/2010. - A minimum of 5 years of Active Directory/Group Policies support responsibilities. - A minimum of 5 years of VMware support responsibilities - A minimum of 5 years of storage support experience. - Experience with Microsoft SCCM - Experience with Altiris - Proven experience supporting a 24/7 environment. - Strong background in developing IT policies, procedures, and processes. - Proven history of working in a fast paced, changing environment with aggressive time-lines. - Ability to handle multiple projects/tasks. MYK62683JR

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