Membership and Sponsor Support Associate Customer Service & Call Center - Wheeling, IL at Geebo

Membership and Sponsor Support Associate

3.
7 Wheeling, IL Wheeling, IL Full-time Full-time $55,000 - $60,000 a year $55,000 - $60,000 a year The National Association of the Remodeling Industry, NARI, is the only national association dedicated solely to the remodeling industry.
Our industry is experiencing the highest level of activity in recent history, and it is an exciting time to join our organization.
In this role, you will be responsible for providing value to NARI sponsors and industry partner organizations.
You will collaborate with both internal and external stakeholders to support the development of sponsorship plans, help secure new sponsors, and implement strategies that will help NARI achieve our goals.
Coordinate with event producers to ensure that all sponsors are represented at events.
Assist with the development of proposals aimed at securing new sponsorships Inform company executives about upcoming events and opportunities for exposure through sponsorship.
Monitor the status of current sponsorships to ensure that all commitments are met by both parties.
Coordinate with other staff members to ensure that all sponsorship commitments are fulfilled.
Manage a company's database of potential sponsors and contact information for existing sponsors.
Support the sponsorship and industry partners to ensure all benefits are being utilized and promoted.
Work with the marketing team to coordinate appropriate marketing and advertising for all sponsors.
Manage and distribute reporting to internal and external stakeholders promotions.
Provide sponsors with year-end fulfillment reports and manage fulfillment of all sponsor assets.
Administration and monitoring of select member benefit programs.
Other duties as assigned to support and provide value to our members.
You are the preferred candidate if you:
Are looking to be part of an organization where teamwork and integrity are valued because these are attributes you possess and are an integral part of your character.
Detailed work organization and the ability to manage multiple sponsorship campaigns at once, as well as coordinate with multiple teams and departments.
Able to keep track of multiple tasks and projects is vital to the success of this role.
You are always thinking about efficiency.
Exceptional time management with the ability to manage multiple responsibilities and deadlines.
Strong ability to prioritize your tasks and manage your time accordingly.
Strong problem-solving ability and to successfully work with multiple stakeholders and ability to resolve conflicts that arise.
Solution oriented and ability to find solutions to unexpected problems that arise.
Ability to navigate and maintain strong networks from developing relationships with potential sponsors to growing existing relationships and spearheading new working relationships.
Have a strong business acumen and can represent NARI well in all dealings with sponsors.
Have strong communication skills and are comfortable speaking on the phone, over Zoom, and through written communication, conveying information clearly and concisely.
Understand the importance of providing exemplary customer service, both internally and externally.
Are proficient in MS Office products.
Have a post-secondary degree or equivalent education and experience in sponsorship, marketing, communications a plus.
Additional duties and responsibilities Represent NARI in a professional manner with both external and internal clients.
Adhere to all department and organizational policies and procedures.
Attend various meetings and events as deemed necessary by management.
Perform other duties as requested by supervisor and department head, including but not limited to general administrative tasks.
Exercise confidentiality when dealing with NARI business and NARI clients.
Protect the privacy of NARI's audience in accordance with any NARI privacy policies.
Embrace and promote NARI's vision and core values.
The salary offered for this position is $55-60k annually.
About NARI Our newly renovated headquarters is in Wheeling, IL, and is representative of the professionalism and sophistication of the industry NARI serves.
Staff enjoy comfortable and clean offices, paid time off, paid holidays, 401(K) match, medical, dental, and life insurance benefits, and a hybrid work schedule.
If you are interested in joining our growing organization, please apply with your resume and cover letter.
Both elements are needed to consider your interest.
No calls, please.
Learn more about us at www.
nari.
org.
Job Type:
Full-time Pay:
$55,000.
00 - $60,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Hybrid work Office
Experience:
customer service:
2 years (Required) Work Location:
Hybrid remote in Wheeling, IL 60090.
Estimated Salary: $20 to $28 per hour based on qualifications.

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